A burst pipe can release hundreds of gallons of water fast. The steps you take in the first few minutes make an enormous difference. Here's exactly what to do.
1. Shut Off the Main Water Valve
This is the most important step. Find your home's main shut-off valve — often in the basement, near the water meter, or where the line enters the house — and turn it off to stop the flow. Everyone in the household should know where this valve is before an emergency happens.
2. Turn Off the Power (If Safe)
If water is near outlets, appliances, or the electrical panel, and you can reach the panel safely without standing in water, shut off electricity to the affected area.
3. Drain the Faucets
Open cold taps to drain remaining water from the pipes and relieve pressure. This also helps stop the leak faster.
4. Move Valuables and Soak Up Water
Move furniture, electronics, and belongings away from the water. Use towels to soak up what you can — but don't put yourself at risk.
5. Document the Damage
Photograph and video everything before cleanup for your insurance claim.
6. Call for Emergency Restoration
A burst pipe soaks into walls, subfloors, and framing where it feeds mold within 24 to 48 hours. A 24/7 restoration crew extracts the water, dries the structure completely, and repairs the damage — the sooner they start, the more you save.
Dealing with water damage in Queens right now? Our IICRC-certified crews are available 24/7, usually on-site within the hour.
Call (347) 594-1175